faq's

EVERYTHING YOU NEED TO
KNOW TO GET STARTED

faq's

EVERYTHING YOU NEED TO
KNOW TO GET STARTED

Our Most Asked Questions

What is Scalp Micropigmentation (SMP)?

Scalp Micropigmentation is a non-surgical method of inserting organic plant-based pigment deposits through the dermal layer of the scalp. The pigment deposits replicate hair follicles and create the appearance of a full head of hair. If you are completely bald we provide the 5 o’clock shadow look; and if you are thinning or not satisfied from hair transplant results and require more density, SMP is for you.

How many treatments do I need?

Most clients who have Scalp Micro Pigmentation will require a minimum of two treatments, with treatments one week apart. As we are working with your skin (the body’s largest organ) it is natural for the human skin to reject some of the pigment after the first treatment. Therefore, clients will need a minimum of 2 – 3 treatments. Generally, the 3rd treatment will involve making any adjustments to the hairline or adding more pigment if necessary.

How long is each treatment?

Each session is around 3 hours depending on the work at hand. The first treatment is typically the longest as we are constructing the hairline and putting in the foundational layer. 

Who decides on the construction of the hairline?

Essentially you will be as we want to make sure you feel confident with the end result. In the first session we will work with you to create your new hairline and once you are happy with the shape we will begin with your first session.

We will carefully mark up your new hairline according to the shape you want and make any adjustments until you are happy to being the treatment.

I've already had 3 treatments, now what?

Once we completed your session its quite simple. Just follow the initial after care instructions, sit back and enjoy your new look and newfound confidence. We do offer a one-year guarantee with our treatment plans so in case there is some lightening of the pigments, you have our guarantee that we will touch it up on us. After that, we will see you in a few years!

A "few years"? What does that mean exactly?

Typically, with our clients we expect touch ups within the 4-6 years mark. This is a permanent procedure which will last forever, but there is normal wear and tear involved in the surface of the skin which causes it to lighten up over time, but this is gradual and not sudden.

So I don't need to take time off from work?

Scalp Micro Pigmentation is non-invasive and nonsurgical. Most of our clients go straight back to work the same or next day and can go about their lives right after each treatment.

Will people be able to tell I have the treatment done?

Initially after the first treatment the pigments will look bolder as they are freshly deposited. Overnight you will notice the pigments softening and settling down. As for the redness, it will disappear within hours after each treatment. After the initial settling process is finished, your treatment will look completely natural. No one will really be able to tell and in most cases people simple think your hair has thickened or grown back.

Does it hurt?

For most clients who undergo SMP, the pain is nowhere near as intense as a traditional tattoo. Pain tolerance is case by case per client, but your health and safety is our priority. Our practitioners will ensure the process is as smooth as possible. In most cases clients rate their pain about a 2-3 out of 10 and the majority of client are on their devices or chatting away happily with their practitioner.

Do I need to keep the shaved look?

We will assess your hair loss during the consultation or via web assessment. Once we get an understanding of what class of hair loss you fall under, we provide a treatment plan with the style and look we recommend that would be optimal with our SMP procedure.

Clients classified as Norwood 5-7 hair loss need to maintain a shaved look due to the amount of coverage, we have created on your head with SMP and so your final look has a seamless and smooth-shaven head look.

Adding density to an existing hairline and/or density to the crown or other areas means you won’t need to shave your head but the option to do so later is there is you desire (for men).

Do you also do scar concealment?

Yes! Scalp Micro Pigmentation isn’t just for male pattern baldness. It is also used to conceal scars from previous surgeries or injuries. Both FUE and FUT transplant scars can be concealed with SMP.

Do I need to cut my hair before the SMP treatment?

If we are doing a filler treatment or scar concealment, we typically request our clients to come in with the shortest hair length they are going to keep, unless requested otherwise. If you have class 6 or 7 hair loss, you would need to shave your head before you come in for treatment and maintain it at that length.

What do I do for optimal maintenance?

We will provide suggestions and guide you however there is minimal to no maintenance required after SMP apart from generally avoiding the sun for long periods and / or using sunscreens and moisturisers.

Will it affect the treatment if I continue to shave my head?

You can shave your head every day and wash it as well, the treatment will not be damaged as it is in your epidermis layer. As a matter of fact, most of our clients who have this procedure shave 2-3 times a week depending on how fast their hair grows.

How do I best protect my SMP from sunlight?

Overexposure to direct sunlight can cause the pigments to weaken, and overtime you will be damaging both the treatment and your scalp. Wear protective sunscreen or a hat whenever you are going out and expecting to be in direct sunlight for over an hour.

When are the payments due?

Once you’ve booked in your treatment there is a 10% deposit required to hold and secure your allocated treatment times. We offer AFTERPAY or alternatively we require the balance of your fees to be split evenly across your treatments and paid prior to each treatment. 

How do I get started?

Contact us at 0411 220 088 or use our Get in Touch page to schedule your free consultation. We service many clients from around Australia so instead of coming in, you can send us a photo of your scalp (top down, birds eye view) and of your scar or we can schedule a phone consultation or Facetime/Zoom video.